Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes, we will come out to deliver and set up the inflatables and tent you ordered. We will also show you the proper way to use them. Tables and chair set up is an additional charge.

If you need to cancel your reservation, please contact us as soon as possible. Cancellation policies may vary depending on how close your event date is.

We understand that weather can be unpredictable. If severe weather makes it unsafe to set up or use the rental equipment, we will work with you to reschedule your reservation. We will issue a rain check in the form of a store credit equal to the amount paid period. This credit is validated for one year from the original event date and can be used towards any future rental, subject to availability.

Yes. all orders require a 20% deposit and is non refundable.

Yes, for safety reasons a blower needs to remain on the entire time while in use during the event. The blower keeps air in the inflatable the entire time and once unplugged the inflatable deflates.

Yes, we do allow overnight rentals. The inflatable may not be left overnight if it is not in the secure fence area. No pets allowed near the inflatable if left overnight.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.